Applctn & Admissions Advisor, Cambridge, Massachusetts

Harvard University


Position Title: Applctn & Admissions Advisor

Req ID: 65658BR

School or Unit: Faculty of Arts and Sciences

Description: Job Summary

Responsible for informing prospective degree candidates about Harvard Extension School (HES) program offerings, providing comprehensive guidance on the School's distinctive admission process, and reading and processing applications for admission to the HES undergraduate and graduate degree programs.

Position Description

Through e-mail, synchronous video sessions, and phone conversations, the Advisor engages with prospective HES undergraduate students to discuss their transfer credit and course choices, evaluates current undergraduate and graduate students' specific admission and degree requirement needs, provides accurate and timely responses to student inquiries, and offers supportive counseling to facilitate students' successful application submission and admission.

In addition, on a seasonal basis for multiple weeks at a time, the Advisor verifies and processes incoming application materials, reviews and updates students' records, assesses and inputs transfer credit, documents procedures, and assists the OPA&A Application and Admissions Assistant Director as needed for the purposes of application management. Throughout the year, the Advisor actively contributes to the coordination and implementation of both in-person and virtual informational events and outreach initiatives; engages in ongoing professional development activities; and fulfills additional responsibilities as required.

Basic Qualifications

• 5 or more years of job-related experience in an educational setting
• Education beyond high school may count toward experience

Additional Qualifications and Skills

• Master's degree preferred
• A positive attitude toward customer service is necessary, as is the ability to act with composure, diplomacy, and confidence while serving students with varied needs and expectations
• Excellent communication skills are expected, as well as comfort with public speaking and experience and interest in offering support to remote students
• Strong candidates may be evaluated through video interviews and a writing exercise
• Proficiency in Microsoft suite programs

Working Conditions

The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.

Additional Information

• We will not provide visa sponsorship for this position.
• In order to be considered for this role, a resume and cover letter must be submitted with application.
• All formal offers will be made by FAS Human Resources.

About Us

The Division of Continuing Education (DCE) comprises four academic units serving about 30,000 domestic and international students annually, which allow Harvard to meet the learning needs of intellectually curious and highly motivated students from high school through retirement. Established in 1910, the Harvard Extension School (HES) offers access to Harvard faculty for a diverse community of adult learners, enrolling about 15,000 students. HES offers over 1,000 open enrollment courses - 85 percent of which are accessible online - and provides flexibility through noncredit, undergraduate, and graduate courses, including degrees, certificates, and a premedical program. The Harvard Summer School, founded in 1871, offers around 450 credit and noncredit courses both on the Harvard Campus and online, catering to 10,000 high school, college, and adult learners. Additionally, it offers more than 15 international study abroad programs, hosting up to 300 students each summer. Harvard DCE Professional & Executive Development delivers over 140 noncredit programs annually, reaching more than 3,600 participants through online platforms and its executive development center in Cambridge. The Harvard Institute for Learning in Retirement offers about 140 peer-taught courses to approximately 550 active members.

Benefits

We invite you to visit Harvard's Total Rewards website ( https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

LinkedIn Recruiter Tag (for internal use only)

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Department Office Location: USA - MA - Cambridge

Job Code: 403040 Coordinator II

Job Function: General Administration

Work Format: Hybrid (partially on-site, partially remote)

Sub Unit: Division of Continuing Education

Salary Grade: 055

Department: Division of Continuing Education


Union: 55 - Hvd Union Cler & Tech Workers

Time Status: Full-time

Pre-Employment Screening: Identity

Schedule: Monday-Friday, 9-5pm

Commitment to Equity Diversity Inclusion and Belonging: Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EOE Statement: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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