Production Shop Floor Supervisor, Lowell, Massachusetts

As a Production Shop Floor Supervisor, you will be responsible for overseeing the operations of the production line and shop floor to ensure efficiency, quality, and safety standards are met. You will supervise and coordinate the activities of production workers, troubleshoot any issues that arise, and implement process improvements. The role requires deep knowledge in electro mechanics, experience in manufacturing or field service, attention to detail, and the ability to communicate effectively with team members and management.

ESSENTIAL JOB FUNCTIONS

• Directly supervise and coordinate the activities of production workers on the line.
• Ensure smooth workflow by assigning tasks, monitoring progress, monitoring materials on the line and adjusting schedules as needed to meet production targets. Willingness to perform certain tasks in a hands on manner when facing insufficient capacity.
• Maintain quality standards by training production workers and spot checking their quality level. Investigating quality issues in cooperation with quality control and implementing corrective actions.
• Enforce safety protocols and ensure that all workers adhere to safety guidelines and regulations to prevent accidents and injuries.
• Train new employees on production procedures, equipment operation, and safety protocols. Provide ongoing training and development opportunities for existing staff to enhance skills and knowledge. Take an active part in product launches and train production workers on new products.
• Identify and resolve issues or bottlenecks in the production process promptly. Collaborate with production management, development, logistics, and quality control to troubleshoot complex problems and deliver actionable solutions.
• Implement process improvements to enhance efficiency, improve quality, reduce waste, and optimize resources. Gather feedback from team members and suggest innovative solutions for enhancing productivity.
• Communicate effectively with team members, management, and other departments to coordinate activities, convey instructions, and address any concerns or issues.

JOB REQUIREMENTS

High school diploma or equivalent;

Proven experience in a manufacturing or production environment or technical field service, at least 7-10 years;

Strong ability to motivate and coach team members;

Hands on problem-solving abilities;

Electronic and mechanical aptitude;

Knowledge of production processes, and quality control principles;

Familiarity with safety regulations and procedures;

Proficiency in SAP preferred;

Proficiency in KANBAN manufacturing and 5S preferred;

Flexibility to adapt to changing production demands.

JOB REQUIRED KNOWLEDGE, COMPETENCE AND ABILITIES

· Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed;

· Customer Centric Attitude – Conducts daily business with a strong sense of customer understanding and sensitivity to ensure the needs of the customer are accurately represented to other S&B functions;

· Organisational Skills – Has the capacity to digest relevant information and to identify the key issues required to analyse and solve problems; is able to work efficiently and organize own time sufficiently in order to meet deadlines;

· Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics;

· Communication Skills – Be highly competent orally and in email communications;

· Attention to Detail – Ability to focus on all areas of a project or task, no matter how small; Allocates cognitive resources to achieve thoroughness and accuracy; Thinks through the details with a critical eye as well as minimizing distractions;

· Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events;

· Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results;

· Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan;

· Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed; Prioritizes in a dynamic environment;

· Judgment – Have the ability to make informed decisions based on logical processing of information, clear thinking and sound problem solving;

· Repetitive Motion – Repetitive motion occurs 20-40% of the time performing tasks;

· Moderate Physical Activity – Ability to stand for extended periods and lift heavy objects. Manual dexterity and hand-eye coordination for operating machinery and performing tasks. Willingness to work in a fast-paced, sometimes noisy, production environment.

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