Medical Assistant, Waltham, Massachusetts

Job Description Summary

The Medical Assistant (MA) provides clinical and administrative support to ensure the efficient operation of the Bentley University Health Center. The MA supports clinicians and patients through a variety of tasks related to patient management, organization and communication. With guidance from clinic leadership, the MA position balances the clinical and administrative duties of the day for the optimum functioning of the Health Center team to address the needs of Bentley students seeking care.

Essential Duties

Clinical

• Perform phlebotomy and other laboratory procedures
• Obtain vital signs
• Provide injections
• Administer nebulizer treatments
• Assist clinician during sensitive exams
• Ensure all clinic rooms and emergency bags are stocked appropriately
• Perform weekly medication inventory and EHR updates
• Perform point-of-care testing including quality control checks
• Maintain eye wash stations

Administrative

• Greet patients at the front desk to address their presenting concern
• Check patients in at the front desk and assist in pre-visit form completion and insurance review
• Answer phone calls, voicemail and messages
• Schedule appointments by phone and in-person
• Help process lab requisitions and ensure appropriate delivery to Quest
• Enter manually and scan information into the electronic health record (EHR)

Other Duties

• Participate in activities related to the Health Center’s accredited status by the Accreditation Association for Ambulatory Health Care (AAAHC).
• Contribute to the implementation of departmental and institutional goals.
• Participate in departmental and campus-wide programming and initiatives to promote Bentley’s strategic goals of Diversity and Inclusive Excellence.

Minimum Qualifications

• High school diploma or GED
• Medical Assistant certification
• 2+ years of experience working in health care
• Phlebotomy experience
• Strong customer service skills
• Positive attitude, team player, flexible

Working Conditions

• Laboratory: Potential exposure to communicable diseases through direct contact and through the handling of biological specimens and needles and syringes. Risk minimized by strict adherence to OSHA regulations and office procedures.
• Front desk/Clinical: Requires sitting, standing and walking. May require some lifting of equipment or boxes and assisting a patient to stand or walk.

Bentley University requires references checks and may conduct other pre-employment screening.

DIVERSITY STATEMENT

Bentley University strives to create a campus community that welcomes the exchange of ideas, and fosters a culture that values differences and views them as a strength in our community.

Bentley University is an Equal Opportunity Employer, building strength through diversity. The University is committed to building a community of talented students, faculty and staff who reflect the diversity of global business. We strongly encourage applications from persons from underrepresented groups, individuals with disabilities, covered veterans and those with diverse experiences and backgrounds.

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