Let your career take off with PSA Airlines

About PSA

PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.

Benefits

PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:

• Travel privileges on the American Airlines global network
• A generous vacation plan designed to let you enjoy your travel perks
• 401(k) with company match
• American Airlines Group (AAG) profit-sharing and bonus opportunities
• A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
• Premium dental coverage
• Vision plan options provided, including a plan that covers both glasses and contacts every year
• Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
• Access to 24-hour virtual urgent care services
• Family planning and fertility treatment
• LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
• Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
• Flexible Spending Accounts for both Health Care and Dependent Care services
• Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional

Position Summary

The LMS Administrator provides Learning Management Systems (LMS) administration and support for the Maintenance Department. Provide a central point of contact and knowledge for frontline employees with LMS help desk issues. Partners with Maintenance Department associates to maintain and deliver a high-quality online learning environment, and industry leading content.

Job Responsibilities

• Provides system administration and functional support to include managing activities, granting access and modifying user permissions, assigning activities, and running or scheduling reports
• Provides learning management system administration and support for the Maintenance team from the delivery of courseware to the deployment of learning modules through Articulate Storyline
• Manages LMS related trouble tickets from the Help Desk application; also, answer LMS related inquiries that come via a shared Outlook mailbox
• Facilitates knowledge transfer sessions to ensure administrators and coordinators are familiar with and comfortable using the system
• Promotes and encourages use of best practices and standard operating procedures by departmental training teams
• Develops and maintains standard operating procedures and best practices for leveraging learning management system and other learning technologies
• Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs
• Performs other duties as assigned

Qualifications

Required

• High school diploma or equivalent required
• At least 2-5 years of experience in an office environment
• Ability to speak/read/write in English
• If hired, must be able to demonstrate that you are authorized to work in the US

Preferred

• Associates Degree
• Proficient computer skills with Microsoft Office programs along with knowledge of Sum Total Learn, Adobe Captivate, and other eLearning software
• Aviation field experience

Additional Information

Delegation: In absence, responsibilities delegated to the Assistant Director of Maintenance Training

Supervisory Responsibility: This is not a supervisory position.

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to handle or feel; and reach with hands and arms.
Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen.
AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.
Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.