Information Technology Specialist I, Sacramento, California

Created 05/26/2023
Reference 640725
Job type Full Time
Country United States
State California
City Sacramento
Salary $5,960.00 - $9,643.00 per Month
Job Description and Duties

Under the general direction of the Information Technology Manager I (ITM I), the incumbent performs at the advanced specialist level in the design, analysis, installation, and oversight of projects related to the Department of Justice’s (DOJ) email (Exchange), file systems, directory services, and servers. The incumbent functions as the technical expert responsible for managing the research, installation, migration to the cloud (O365 and EXO), configuration, security, maintenance, troubleshooting, backup, recovery, and support for all of the Department’s enterprise information applications and services supported by the Hawkins Data Center's twenty-four hours per day, seven days per week operations. The incumbent also functions as the technical expert responsible for resolving complex software and configuration problems that arise in support of messaging and collaboration, email gateways, file systems, virtualized infrastructure systems, mobile device management systems, Office 365, and related core technologies, including Active Directory, Azure, Exchange Online, Microsoft Teams, AAD Connect, EMS, PowerShell scripting, storage management systems, and associated applications. The incumbent’s role as a project and technical expert requires exceptional knowledge of the software, applications, and associated server hardware noted above in order to consult with all departmental entities. Occasional travel is required.

Please let us know how you heard about our position by taking this brief survey:

You will find additional information about the job in the Duty Statement .

Working Conditions

This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

  • Job Application Package Checklist
  • Duty Statement

Position Details

Job Code #:


Position #(s):


Working Title:

Information Technology Specialist I


$5,960.00 - $7,988.00 A

$6,554.00 - $8,784.00 B

$7,197.00 - $9,643.00 C

# of Positions:


Work Location:

Sacramento County

Job Type:

Permanent, Full Time

Work Shift:

Day Shift

Work Week:


Department Information

This position is located in the California Justice Information Services Division, Technology Support Bureau, Strategic Transport & Techonology Services Branch, Windows Enterprise Server and Services Unit.

Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.

For more information about the department, please visit the Attorney General’s website at

Special Requirements

A fingerprint check is required.

Clearly indicate JC - 373476 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 6/8/2023
Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Justice

Attn: Malina Velarde JC - 373476

PO Box 160608

Sacramento , CA 95816-0608

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Justice

Malina Velarde JC - 373476

4949 Broadway

Sacramento , CA 95820

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications -
    1. Please describe your experience managing on-premises, hybrid, and cloud-based messaging and collaboration infrastructure (Including Exchange on-premises and Exchange Online).

    2.Please describe your experience troubleshooting complex IT technical problems. Provide specifics, such as the tools and procedures you utilized.

  • Other -
    • References

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Ability to resolve complex cloud-based messaging and collaboration issues, including Exchange Online, Microsoft Teams, O365, and the Microsoft Exchange server

• Knowledge of the server operating system installation, configuration, and administration

• Understanding of system scripting languages (Exchange PowerShell)

• Knowledge of server networking, security, performance tuning, backup, and recovery

• Ability to document workflows, projects, and solutions in plain, concise language for distribution to a diverse audience, promoting understanding and education

• Ability to establish and maintain effective working relationships

• Attack problems with a "can-do" attitude

• The ability to work cooperatively and communicate effectively with all levels of staff as well as management and vendors

• The ability to contribute and design innovative solutions for complex problems

• The willingness and ability to learn new concepts and technologies

• Strong troubleshooting skills


Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Human Resources Contact:
Malina Velarde
(916) 210-2513

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 210-7580

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Information about Application Filing

Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Closing Date/Time: 6/8/2023

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