Analyst, Sales & Customer Analytics, New York, NY

Created 09/30/2021
Reference 1117182
Job type Full Time
State NY
City New York
Hello! Thank you for considering Healthfirst for your next career opportunity.

Who we are:

Healthfirst was founded by a collection of major healthcare systems in the New York area to emphasize high quality of care and better patient outcomes. We have grown into New York's largest not-for-profit health insurer and cover over 1.7 million members in New York City and on Long Island, as well as in Westchester, Sullivan, Orange, and Rockland counties. Healthfirst accomplishes this all while following our value-based model and collaborating with our hospital sponsors and provider partners through our provider delivery system.

More about the team and role:

The Analyst, Sales and Customer Analytics is responsible for the promotion and enablement of a data-driven culture within Healthfirst's Product, Sales, Marketing, and Community Engagement teams. The Analyst, Sales and Customer Analytics understands the health insurance industry and their own department such that he/she can identify opportunities for the use of technology and analytics to offer analytic insights and recommendations that support key decisions and successful outcomes within the department and across the organization to profitably grow membership and increase market share.

Minimum Qualifications:
  • Bachelor's degree from an accredited institution
  • Working experience exhibiting strong critical thinking and analytical skills
  • Advanced MS Excel skills
  • Familiarity with writing SQL (or equivalent) queries for analyzing data and establishing business rules and requirements
  • Familiarity with relational database structures, theories, principles and practices
  • Familiarity with data models and/or data modelling
  • Ability to understand the data lifecycle within the organization and its impact on the business
  • Experience working in a team-oriented, collaborative environment
  • Ability to communicate effectively verbally and in writing while demonstrating good grammar, spelling, and punctuation skills

Preferred Qualifications:
  • Degree in Mathematics, Computer Science, Data Sciences, Engineering, Business Analytics, Informatics, or similar concentration
  • At least 1 year analytics experience
  • Experience working with SQL in a professional environment
  • Experience with Alteryx, Tableau, Amazon Redshift, QlikView, or other similar tools/platforms
  • Familiarity with statistical principles, such as standard deviations, normal distributions, and regressions
  • Familiarity with Python and/or R
  • Familiarity with healthcare data
  • Balances working independently with an understanding of when to escalate with questions/issues
  • Ability to work effectively with both business and technical stakeholders
  • Work experience requiring meticulous attention to detail

Please note: Since we care so greatly about our employees' and members' wellbeing, Healthfirst is moving to a fully vaccinated in-office environment. You must be vaccinated to work in our offices, even if you are partially remote. If you are selected to interview for this role, we will explain our vaccination policy and ensure you are comfortable moving forward with further interviews based on your work location.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within Healthfirst Management Services will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with Healthfirst Management Services.

EEO Law Poster and Supplement

All hiring and recruitment at Healthfirst is transacted with a valid "" email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not, or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst. Healthfirst will never ask you for money during the recruitment or onboarding process.
Employer Healthfirst Inc.

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