Senior Application Support Analyst, New Hyde Park, New York

Job is expired

Created 03/14/2019
Reference 108313406
Country United States
State New York
City New Hyde Park
Zip 11040

Kimco Realty Corporation

Job ID 2019-1324
Job Locations US-NY-New Hyde Park
Category Information Technology

Description

******Unless specifically contracted, resumes from recruiting agencies are not being accepted for this position.****** We are currently seeking a Senior Application Support Analyst for our New Hyde Park, NY location. The Application Support Analyst's role will be to deliver support and training to end users in the organization. This includes troubleshooting applications and software used by internal customers and business units, as well as providing technical assistance to external parties connecting to Kimco systems. The Application Support Analyst is also responsible for system documentation, management of user support requests, report validation, application testing, and support of the broader IT team as required.



The successful candidate will have the ability to:
  • effectively communicate with users and management
  • work independently or as part of a team
  • develop detailed plans and explain tasks to others
  • be flexible and willing to grow into other technical areas


Requirements

  • Minimum 3 years of IT support experience
  • 2 or 4 year degree in computer science or related field is preferred
  • Strong documentation skills, including the ability to develop and interpret technical documentation for training end users
  • Ability to perform comparison testing to assist in identifying irregularities occurring in a report or process
  • Proven experience with troubleshooting principles, methodologies, and issue resolution techniques
  • Ability to troubleshoot technical problems as they arise
  • Proficiency in the use of MS Office Suite, including Office 365
  • Experience with Salesforce is a plus

AA/EOE




Kimco Realty Corporation has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that persons are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

PI108313406

Employer Kimco Realty Corporation

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