Job Summary: Manage the membership program and resource center, working closely with the Member and Resource Center Assistant Manager and department coordinators in the implementation of all stages of the membership program including but not limited to, acquisition, solicitation, benefit fulfillment, benefit events and associated activities. Oversee the Member and Visitor Resource Center, which receives and responds to all inbound phone calls and general emails received at the Gardens. This position will interact directly and collaboratively with the Visitor Services Manager. This role requires excellent customer service skills, flexibility and initiative.
Career Type: Full-time
Education/Experience: Bachelor's degree (B. A.) from four-year college or university; or two years related experience and/or training; or equivalent combination of education and experience, including a minimum of two years experience in general management and supervisory experience, membership management preferred. Software skills include membership database management, Raisers Edge preferred, ATMS and Microsoft Office Suite.
Essential Job Duties:
Other Job Duties
Benefits: Major benefits include choice of medical plans, dental, vision and life insurance, medical and daycare Flexible Spending Account (FSA) and Healthcare Spending Account (HSA) ; a generous retirement plan plus paid holidays, vacation, personal and sick time and access to personal lines of insurance. Additional benefits include short-term and long-term disability coverage, an Employee Assistance Program (EAP), an ECO pass and a complimentary Denver Botanic Gardens membership, access to Gardens education classes and summer concert tickets.
|Employer||Denver Botanic Gardens|